Internet Service for Performance and Maintenance Diagnosis of Main Engine and Generator Engine
Mitsui Engineering & Shipbuilding Co., Ltd. (MES) and Daihatsu Diesel Mfg. Co., Ltd. (DAIHATSU) jointly started membership support service "e-GICS W" (electronic Global Internet Customer Support W) in October 2007, in one portal site through the Internet for both marine main diesel engine of MES and diesel generator engine of DAIHATSU.
This new e-GICS W provides customers with an integrated support system for vessel by adding functions of DAIHATSU generator engine independently to e-GICS that has been available for members since November 2004 to deal with performance and maintenance diagnosis service of Mitsui-MAN B&W main engine.
e-GICS W member can enjoy various service functions online on marine main engine and generator engine by their own PCs such as engine performance diagnosis, maintenance diagnosis of parts, searching and browsing of technical and business information, Q & A communication and making order for parts.
Present members of e-GICS service only for main engine can also enjoy its service same as before without any change.
- Main Engine Applicable Model : MITSUI-MAN B&W/ MC, MC-C
- Generator Engine Applicable Model : DAIHATSU/ DL, DK, DC
This jointly developed system for diesel generator engine (D/G)has the following four(4) major functions, same as for e-GICS of the main engine:
Electronic Carte System
This is a service to diagnose and find any abnormality of operational conditions of D/G at all time automatically or with observations by DAIHATSU technial staff. The system comprises the performance diagnosis function and maintenance diagnosis function.
Performance Diagnosis Function
Performances diagnosis function includes trend analysis of D/G performance and the display of its results. It assesses D/G performance according to its various operational data to detect trouble if any.
Maintenance Diagnosis Function
Maintenance diagnosis function includes comprehension of aging of D/G main components to assess their conditions for maintenance.
Trend of maintenance conditions of parts/components will be displayed based upon the analysis of accumulated measurement data to supply the member with necessary information for a prompt and appropriate countemeasure.
Electronic Document System
Electronic document system unifies and manages the technical and service information on D/G. Necessary information can be obtained easily by searching and browsing at any time when necessary.
Q & A System
Q & A system is a communication system between the member and DAIHATSU technical staff for quick solution of the problem. History of Q & A is also managed for future reference.
Electronic Order System
Electonic order system is a supporting system for ordering D/G parts/components. Streamlining and speedy processing of parts/components ordering will be achieved by linking with Parts Order Supporting System "DIPASS", separately developed.