Customer Service
DAIHATSU NEW SERVICE SOLUTION: CMAXS LC-A. Cloud-based support connecting you directly to our company.
We have expanded our partnership network and joined the CMAXS Alliance Partners to bring you our next-generation support service, CMAXS LC-A enables you to manage and monitor main engines, auxiliary engines, and auxiliary devices all from the same internet-based platform. With this service contract, whether onshore or off, you can oversee all of your vessels at once via a user-friendly, dedicated homepage hosted on our cloud server.
Improving operating safety for vessels and reducing lifecycle costs were our key concepts during CMAXS LC-A’s development. By understanding your engine’s condition you can operate safely and, thanks to the fault diagnosis and troubleshooting functions included in this service, your onboard crew or our company can provide quick and relevant maintenance support. Additionally, engine data is periodically backed-up to our Ship Data Center via inter-ship communication, so you can rest assured that your data is safely stored.
Frequently asked questions about parts, service, networks are summarized.