顾客服务

服务网络

完善的售后服务

大发柴油机设有完善的售后服务,积极与各位客户建立沟通和联系。

DAIHATSU NEW SERVICE SOLUTION: CMAXS LC-A. Cloud-based support connecting you directly to our company.

We have expanded our partnership network and joined the CMAXS Alliance Partners to bring you our next-generation support service, CMAXS LC-A enables you to manage and monitor main engines, auxiliary engines, and auxiliary devices all from the same internet-based platform. With this service contract, whether onshore or off, you can oversee all of your vessels at once via a user-friendly, dedicated homepage hosted on our cloud server.

Improving operating safety for vessels and reducing lifecycle costs were our key concepts during CMAXS LC-A’s development. By understanding your engine’s condition you can operate safely and, thanks to the fault diagnosis and troubleshooting functions included in this service, your onboard crew or our company can provide quick and relevant maintenance support. Additionally, engine data is periodically backed-up to our Ship Data Center via inter-ship communication, so you can rest assured that your data is safely stored.

船舶的主机与发电机的性能诊断·剩余寿命诊断服务(e-GICS W)

大发柴油机株式会社与三井造船株式会社共同开发了“e-GICS®W”(electronic Global Internet Customer Support W)系统,该系统通过一个门户网站(One Portal)提供船舶发电机的维护支持。 通过网络,可以随时(365天/24小时)随地(无论是在船上还是陆地)获得船舶发电机的性能诊断、零部件的剩余寿命诊断、技术信息的浏览与查找、发电设备相关Q&A等服务,且成本低廉。

维护DVD的介绍由此进入。

汇总了关于零部件·服务·网络等的常见问题。